 |
 |
|
|
|
“Leaders have a greater impact on their people than they think”
|
 |
 |
|
|
|
|
|
|
|
|
 |
 |
|
|
|
 |
“Implementation without assessment is like treatment without diagnosis.”
|
“Service is planned...it is not natural, automatic, nor coincidental.” |
|
|
 |
|
|
|
|
 |
|
|
|
“One should have some insensitivity for the past, so that he shows proper respect for the future.” |
|
|
|
|
|
|
|
|
|
|
|
|
